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Description

008 Agent is an innovative, open-source softphone that leverages AI and event-driven technology to transform VoIP communications. This platform allows users to initiate calls effortlessly, while automatically logging call events and interactions, and enabling seamless transfer of call data to preferred CRM systems and other tools. Among its features, it includes speech-to-text transcription, which facilitates the conversion of calls into written format for automatic export to CRMs or similar applications. Future enhancements will introduce sentiment analysis to track changes in caller emotions during conversations, summarization capabilities to distill vital information into easily digestible insights, and a programmable conversational agent powered by advanced language models like ChatGPT, enabling personalized and context-specific interactions. Supporting macOS, Windows, and Linux, along with web accessibility, 008 Agent serves as a highly adaptable solution suitable for a variety of professional environments. With its continuous updates and feature expansions, users can expect an increasingly robust and efficient communication tool that meets evolving business demands.

Description

All calls and WhatsApp can be connected to one number by you and your staff. Customers shouldn't be confused by different numbers. All staff can be connected to one Heyo Phone digital phone number. You can keep business conversations under your control. You can connect WhatsApp to Heyo Phone to share access with your staff. Make sure that your staff receives all calls and that no calls are missed. Listen to recorded calls to improve your staff's performance and pitch. All calls and WhatsApp messages will be handled by one number. All calls are recorded and analyzed by your receptionist or staff. Intelligent call routing allows you to distribute calls and WhatsApp to staff. Connect with WhatsApp callers and build relationships for repeat business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ChatGPT
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Salesforce

Integrations

ChatGPT
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Salesforce

Pricing Details

Free
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

008

Country

United States

Website

008agent.ai/

Vendor Details

Company Name

Heyo Phone

Country

India

Website

www.heyophone.com

Product Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Product Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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Alternatives

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