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Description
360HMS serves as a comprehensive management solution designed to enhance hospitality and customer relationship management within the hotel sector. This platform is versatile enough to handle everything from room management to guest interactions across various hospitality settings, including restaurants, hostels, lodges, suites, and resorts. As a fully web-based hotel management software, 360HMS offers an exceptionally user-friendly experience that eliminates the necessity for formal training. Its intuitive interface features an online booking system that is appealing and easy for guests to navigate. In addition, hotel staff can effortlessly manage internal software systems, streamlining operations significantly. The cloud-based nature of this hotel management software empowers employees to perform their duties more efficiently and with reduced stress, ultimately leading to enhanced productivity. Overall, 360HMS not only simplifies hotel management but also fosters a more engaging experience for both staff and guests alike.
Description
Empower your guests with the ability to easily access all hotel amenities right from their mobile devices. They can swiftly place orders, secure reservations, book hotel facilities, submit requests, and check their outstanding bills with just a few taps. Cater to even the most discerning visitors’ needs in a fraction of the time. Effectively receive and manage real-time requests from guests, directing them to the appropriate staff members. Stay on top of daily operations by monitoring orders, reservations, bookings, customer interactions, expenses, and much more. Gather and analyze valuable feedback regarding your services to enhance guest satisfaction. Address every challenge that arises and develop strategies to foster engagement. Install small Estimote beacons throughout your hotel to precisely track each guest's location and supervise the progress of internal tasks. Automatically deliver push notifications to guests' smartphones or smartwatches to greet them and keep them informed about nearby special offers or events. Enhancing the overall guest experience will lead to higher satisfaction and repeat visits.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$375.00/one-time
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
360 Mango Solutions
Founded
2016
Country
India
Website
www.360mango.com
Vendor Details
Company Name
SimpleApps
Country
United States
Website
www.tourismart.co
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
