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Description
At Help Desk Software Australia, we are committed to offering software that is organized, efficient, and user-friendly, ensuring superior management of your data. Our goal is to create robust, effective, and targeted solutions tailored for both businesses and government entities, informed by cutting-edge research that identifies what truly enhances your everyday operations. We proudly supply software solutions to significant public and private corporations as well as prominent SMEs throughout Australia and in various international markets. Our dedication to innovation and quality positions us as a leader in the software industry, enabling our clients to thrive in their respective fields. Through our unique approach, we strive to make a lasting impact on how organizations manage their tasks and data.
Description
In addition to BPM Parcel Solutions, customers globally gain access to the unique BPM Virtual Mailbox service. This innovative cloud-based private PO box is available in ten countries: Germany, France, Belgium, Luxembourg, Italy, Spain, the UK, Australia, Canada, and the USA, providing a suite of smart services. For only €5 a month, the BPM Virtual Mailbox allows for efficient management of your correspondence, including scanning, storing, and shredding of letters. Users can conveniently receive and read their mail anytime, with notifications sent via email for new arrivals, or by checking the BPM Interface. The service accommodates deliveries of various sizes, from postcards to pallets, and also allows you to book access to ten virtual addresses for just €5 per month. This means you can receive mail from anywhere in the world through our international addresses. Additionally, you have the option to collect your documents from your chosen Parcelshop in Europe or arrange for home delivery to destinations worldwide. For added convenience, you can store your mail or goods for both short and long-term periods in our warehouses, ensuring your items are always secure and accessible. This comprehensive service is designed to meet the diverse needs of customers, making it easier to manage their postal and parcel requirements.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$995.00
Free Trial
Free Version
Pricing Details
€5 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help Desk Software Australia
Country
Australia
Website
www.helpdesksoftware.com.au
Vendor Details
Company Name
BPM
Country
Germany
Website
bpm-lux.com/en/services/virtual-mailbox-in-many-countries.html
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Virtual Mailbox
Check Deposit
Mail Forwarding
Mail Scanning
Mail Shredding
Physical Address
White-Label Platform
