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Description
At Help Desk Software Australia, we are committed to offering software that is organized, efficient, and user-friendly, ensuring superior management of your data. Our goal is to create robust, effective, and targeted solutions tailored for both businesses and government entities, informed by cutting-edge research that identifies what truly enhances your everyday operations. We proudly supply software solutions to significant public and private corporations as well as prominent SMEs throughout Australia and in various international markets. Our dedication to innovation and quality positions us as a leader in the software industry, enabling our clients to thrive in their respective fields. Through our unique approach, we strive to make a lasting impact on how organizations manage their tasks and data.
Description
A Virtual Private Cloud offers a secure and isolated network environment for users. Comprehensive full-disk backups ensure that your data remains both safe and secure at all times. With integrated resource graphs, managing your resources is straightforward and efficient. Performance alerts notify you when your server requires additional resources, helping you maintain optimal performance. Our Cloud servers are pre-installed and ready for immediate use, allowing for a seamless experience. You can select from Windows, Linux, or cPanel and deploy your VPS hosting within moments. Located in Sydney, Australia, our infrastructure is supported by Next DC's facility, which boasts a UTI Tier III certification for both design and construction, ensuring high reliability and security standards. This commitment to quality infrastructure guarantees that your hosting needs are met with the utmost professionalism and efficiency.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$995.00
Free Trial
Free Version
Pricing Details
$25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help Desk Software Australia
Country
Australia
Website
www.helpdesksoftware.com.au
Vendor Details
Company Name
Mammoth Cloud
Country
Australia
Website
www.mammoth.com.au
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Server Management
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
VPS Hosting
Access Control / Permissions
FTP
Managed VPS
Multi-Server Management
One-Click Apps
Root Access
SSD Storage
Unmanaged VPS
Upload Custom ISO
