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Description
At Help Desk Software Australia, we are committed to offering software that is organized, efficient, and user-friendly, ensuring superior management of your data. Our goal is to create robust, effective, and targeted solutions tailored for both businesses and government entities, informed by cutting-edge research that identifies what truly enhances your everyday operations. We proudly supply software solutions to significant public and private corporations as well as prominent SMEs throughout Australia and in various international markets. Our dedication to innovation and quality positions us as a leader in the software industry, enabling our clients to thrive in their respective fields. Through our unique approach, we strive to make a lasting impact on how organizations manage their tasks and data.
Description
Tour Manager streamlines your scheduling needs by offering an efficient way to oversee all your reservations from a single calendar. It features an Online Booking Solution that can be embedded on your website, as well as utilized by Visitor Information Centres and agents. By seamlessly integrating with top accounting systems, Tour Manager simplifies the tracking of your daily sales. Additionally, its Advanced Reporting suite empowers you to create customized reports and gather the specific statistics that matter to you. With a unique direct connection to Bookeasy, Tour Manager enables your offerings to be reserved by as many as 170 Visitor Information Centres across Australia, along with the capability to establish your own agent network. For any inquiries or assistance, our approachable support team is readily available via phone or email, ensuring you maximize the benefits of using Tour Manager. Proudly recognized as Australia’s longest-running and leading Tour Management System, Tour Manager continues to set the standard in the industry. This commitment to excellence makes it an invaluable tool for any tour operator looking to enhance their business operations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$995.00
Free Trial
Free Version
Pricing Details
$69 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help Desk Software Australia
Country
Australia
Website
www.helpdesksoftware.com.au
Vendor Details
Company Name
Tour Manager
Founded
2011
Country
Australia
Website
tourmanager.com.au
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
