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Description
At Help Desk Software Australia, we are committed to offering software that is organized, efficient, and user-friendly, ensuring superior management of your data. Our goal is to create robust, effective, and targeted solutions tailored for both businesses and government entities, informed by cutting-edge research that identifies what truly enhances your everyday operations. We proudly supply software solutions to significant public and private corporations as well as prominent SMEs throughout Australia and in various international markets. Our dedication to innovation and quality positions us as a leader in the software industry, enabling our clients to thrive in their respective fields. Through our unique approach, we strive to make a lasting impact on how organizations manage their tasks and data.
Description
Intersoft System's fdPOWER software is tailored specifically to meet the distinct needs of the funeral sector in New Zealand and Australia. It aims to streamline operations and adapt to the unique characteristics of each funeral home, allowing them to showcase their services in a manner that aligns with their vision. This version of fdPOWER marks the fourth significant overhaul since its inception in 1988, showcasing Intersoft's strong partnership with numerous funeral directors, suppliers, and dealers in the industry. For instance, ongoing communication with the Registry of Births, Deaths, and Marriages across both countries has facilitated a seamless integration between our systems, ultimately cutting down on expenses and time for everyone involved. fdPOWER not only supports funeral directors in crucial areas of their operations but also mirrors their specific workflows, enhancing productivity, presentation, and business analysis while incorporating the latest advancements in technology. Furthermore, this software is designed to evolve with the changing landscape of the funeral industry, ensuring that clients remain competitive and responsive to client needs.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$995.00
Free Trial
Free Version
Pricing Details
$2000.00/one-time
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help Desk Software Australia
Country
Australia
Website
www.helpdesksoftware.com.au
Vendor Details
Company Name
Intersoft Systems
Founded
1981
Country
New Zealand
Website
www.intersoft.co.nz/Products/Product.aspx
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Funeral Home
Cemetery Management
Cremation Management
Financial Reporting
Funeral Ledger
Lot Management
Merchandising
Pre-Need Management
Routing
