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Description
Acteol, a subsidiary of Access, provides a comprehensive CRM solution tailored for the hospitality, retail, and leisure industries, empowering operators to monitor every guest interaction and establish a unified customer perspective. We collaborate closely with our clients in the hospitality sector to enhance their understanding of customer behavior and data, ultimately enabling them to implement more impactful sales and marketing strategies that yield improved returns on investment. With more than 70 integrations with leading hospitality systems and over 10 versatile modules covering everything from feedback and inquiries to surveys and loyalty programs, we help businesses maximize the potential of their data. In essence, we facilitate connection, segmentation, engagement, and measurement. By consolidating all your data, you can construct a robust single customer view that highlights high-value customers and those requiring additional attention. Furthermore, you can deliver personalized and targeted communications to your audience, continuously evaluate your performance, and derive insights from real-time analysis to drive future success. This holistic approach ensures that every interaction is meaningful and contributes to the overall growth of your business.
Description
Matrix by M1 Intel is a cutting-edge CRM designed specifically for hotel sales and multi-property management. It serves as a contemporary alternative to Delphi and STS Cloud, appealing to hotel management companies seeking a user-friendly solution. This platform consolidates leads from sources like Engine, Meeting Broker, and brand portals into a single, manageable inbox. It allows for the monitoring of group sales pipelines across a diverse portfolio with instant reporting features. Crafted by industry professionals who are well aware of the B2B sales obstacles, it eliminates issues such as missed RFPs and disorganized spreadsheets. Users benefit from complete control over their data, ensuring that the ownership remains with them rather than their franchisors. The system simplifies processes related to RFPs, Local Negotiated Rates, and group business operations. With rapid deployment and seamless data migration from older systems, it is engineered for those in sales, sales leadership, revenue management, operations management, and principal/asset management within the hospitality sector. In essence, Matrix enhances operational efficiency and drives sales success in a competitive market.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$299/hotel/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Acteol
Country
United Kingdom
Website
www.acteol.info/
Vendor Details
Company Name
M1 Intel
Founded
2023
Country
United States
Website
m1intel.com