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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Engage with your website visitors in real-time using ActiveHelper Live Chat, the quickest method to connect with them! This comprehensive live chat tool comes equipped with an array of powerful features that require no extensive training to implement. Maintain constant communication with your audience, whether you are using a phone, tablet, or computer, allowing for flexibility and accessibility. ActiveHelper Live Chat is a distinctive, unlimited solution that facilitates the management of multiple websites and agents from a single server installation under one license. You can track visitors' locations through their IP addresses or send tailored messages directly to them. Target specific users and provide assistance based on the pages they are exploring, ensuring they receive help when they need it most. Kickstart a conversation by sending messages tailored to their actions or utilize automated invitations to engage with visitors on your site. Additionally, customize how visitors perceive your brand by selecting languages, images, and colors that resonate with different countries, enhancing their overall experience. This tool not only fosters engagement but also helps in building lasting relationships with your audience.

Description

Transform visitors into satisfied customers by streamlining communication through automation. Allow bots to take the initiative in engaging customers with tailored messages that cater to their context. Facilitate self-service options for optimal customer convenience and reduce support costs by utilizing knowledge base tutorials, comprehensive guides, advisory bots, and instant chat features. Ensure that every visitor has a pleasant experience that encourages them to return. Elevate customer interactions by employing engagement bots, a robust knowledge base, and real-time chat services. Accelerate the resolution of customer issues with a fully-equipped task management system while keeping everything organized and accessible for your team. Foster genuine collaboration in real-time as you automate interactions with your website visitors. Deliver content instantly to engage your audience effectively, promote your products through focused engagement strategies, and educate visitors about your offerings. Additionally, furnish your clients with content management solutions that bolster lead generation and enhance conversion rates through targeted interactions. This approach not only improves customer satisfaction but also drives business growth through effective engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Blogely

Integrations

Blogely

Pricing Details

$39.95 one time payment
Free Trial
Free Version

Pricing Details

$11 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mentat Technologies

Founded

2003

Country

Colombia

Website

www.activehelper.com

Vendor Details

Company Name

StriveChat

Country

United States

Website

strivechat.com

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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