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Average Ratings 0 Ratings
Description
AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.
Description
Majik Maintenance serves as the premier solution for manufacturing facilities, regardless of their scale. This comprehensive system enables you to oversee all aspects of equipment repairs, preventative maintenance, inventory of spare parts, and more. Accessible through the cloud at MajikMaintenance.com, it boasts a user-friendly interface that requires no software installations and offers full customization to fit your specific needs. The program features ten distinct modules, conveniently organized under tabs at the top of the interface, ensuring streamlined navigation. Additionally, it effectively manages Users, Locations, vendors, Machines, maintenance schedules, spare parts, and custom Tools essential for your operations. Its built-in Reports module allows users to generate detailed reports that can be viewed, printed, or exported into a variety of formats, including Word Documents, Excel Spreadsheets, PDF files, Images, or HTML pages for web publication. By utilizing this system, you can efficiently manage your maintenance tasks and schedules, monitor and maintain parts inventories, and create insightful reports to enhance operational efficiency. This tool is designed to simplify your maintenance processes and improve overall productivity.
API Access
Has API
API Access
Has API
Integrations
Microsoft Excel
Microsoft Word
Pricing Details
$58.94 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aftersale
Website
aftersale.one/
Vendor Details
Company Name
Majiksoft
Country
United States
Website
majiksoft.com/MajikMaintenance.aspx
Product Features
Product Features
CMMS
Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management