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Description
AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.
Description
ROI 360 is an innovative, fully-customized platform that streamlines and enhances business operations. It was designed specifically for service industries. It provides a comprehensive set of tools for managing every aspect of your company.
Key Features
CRM: Manage customer relations, track interactions, optimize your sales funnel.
Sales Management: Streamline the sales process from quotation to fulfillment by using accurate reporting.
Invoicing: Automate billing with integrated payment processing and automated invoicing.
Project Management: Manage projects by assigning tasks, tracking progress, and setting deadlines.
Inventory Management: Manage stock levels and optimize inventory levels.
Purchase Management: Automate the procurement process and manage vendor relationships.
Manufacturing: Improve production with tools for planning, scheduling, monitoring, and more.
Maintenance and Repairs Schedule and track maintenance to minimise downtime.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$58.94 per month
Free Trial
Free Version
Pricing Details
$9/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aftersale
Website
aftersale.one/
Vendor Details
Company Name
TALONOID Technologies
Founded
2024
Country
India
Website
www.talonoid.com
Product Features
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management