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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Salesforce Agentforce 360 for Manufacturing is a digital engagement platform tailored for manufacturers seeking smarter operations. It connects sales, service, operations, and partner data within a single AI-driven ecosystem. By centralizing customer and asset information, it eliminates silos across the value chain. The platform empowers teams with AI insights that improve forecasting, service delivery, and commercial planning. Manufacturers can automate processes such as warranty claims and case management. Real-time analytics provide visibility into performance and operational efficiency. Agentforce supports 24/7 service experiences for customers and distributors. The system strengthens partner engagement through better collaboration tools. Built on Salesforce’s AI CRM foundation, it ensures scalability and reliability. Agentforce 360 helps manufacturers increase ROI while enhancing productivity and customer satisfaction.

Description

A simplified production approach based on recipes enhances growth by providing integrated visibility across production, supply chain, sales operations, and forecasting. Process manufacturers continuously encounter challenges related to cost management, compliance with regulations, and the increasing variety of products they offer. To meet these industry demands, they require manufacturing ERP systems that are capable of adapting. By streamlining operations with both suppliers and customers throughout the entire value chain, businesses can achieve greater efficiency. This integration includes quality workflows that connect sales orders, purchasing, production, inventory, and dispatch seamlessly. Such improvements facilitate the precise scheduling of activities involving suppliers, in-house teams, and customers. Enhanced customer service can be achieved by aligning sales forecasting with effective date code planning throughout production and fulfillment. Additionally, a flexible architecture allows the system to easily adapt and expand in tandem with the growth of the business, ensuring that it remains effective in a dynamic market. This holistic approach not only optimizes operations but also fosters collaboration across all stakeholders.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Codeless Platforms BPA Platform
Collate
Salesforce Rebate Management

Integrations

Codeless Platforms BPA Platform
Collate
Salesforce Rebate Management

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/manufacturing/

Vendor Details

Company Name

Epicor

Founded

1972

Country

United States

Website

www.epicor.com/en-uk/industry-productivity-solutions/manufacturing/platforms/tropos/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Product Features

Food Manufacturing

Compliance
ERP
Food Safety
Food Traceability
Ingredient Management
Production Scheduling
Quality Management
Recall Tracking
Recipe Management
Seasonal Demand Forecasting
Supply Chain Management

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

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