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Average Ratings 4 Ratings
Description
As governments increasingly implement public-warning systems to inform citizens during critical situations, mobile phones serve as an optimal tool for dissemination. Enghouse Networks presents the Alert Broadcast Centre (ABC) as their solution for effective wireless public alerting, which facilitates the geo-targeted and widespread distribution of emergency notifications to mobile users through various channels, including Cell Broadcast, SMS, Push Notifications, MMS, and USSD. Furthermore, it supports all standard interfaces that enable authorities to launch alert campaigns, such as CAP, CMAS, and WPAS, while easily integrating additional options as needed. Depending on the chosen architecture for a country's alerting framework, the Alert Broadcast Centre can be provided either as a centralized solution for the national authority or as a service for operators of public wireless networks, aiding them in fulfilling their legal obligations for both national and local alerts. In addition to emergency alerts, the Alert Broadcast Centre is capable of managing the configuration and scheduling of commercial messaging campaigns, making it a versatile tool for various communication needs. This adaptability ensures that organizations can leverage the system for both safety and marketing purposes.
Description
ICTBroadcast is unified communications software for call centers, telemarketers, contact centers and ITSP's to offer hosted services to their customers with multi tenant and whitelabel support, ICTBroadcast is autodialer, predictive dialer, and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact center-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call center scenarios with effective and efficient communications management.
ICT Innovations is open source based solution provider focused to provide creative business solutions to Internet Telephony Service Providers to find new ways to generate their revenue by offering innovative services
API Access
Has API
API Access
Has API
Integrations
Asterisk
FreePBX
FusionPBX
ICTCRM
ICTContact
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0.00/one-time
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Enghouse Networks
Founded
1984
Country
Canada
Website
enghousenetworks.com
Vendor Details
Company Name
ICT Innovations
Founded
2006
Country
Pakistan
Website
www.ictbroadcast.com
Product Features
Emergency Notification
Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management