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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ALLDATA stands out as the leading option in the industry for accessing unedited OEM repair information related to mechanical and collision work, alongside diagnostic tools, shop management software, and comprehensive support services, with a loyal customer base of over 400,000 technicians across more than 115,000 shops globally. We provide the most current OEM repair data and procedures for an impressive array of 38,000 engine-specific vehicles, which accounts for 95% of all vehicles currently on the road. Our innovative diagnostic scan tool features ALLDATA built-in, offering limitless pre/post scans to enhance your workflow. Additionally, our Tech-Assist hotline is available for expert troubleshooting assistance whenever needed. Shops, regardless of their size, can optimize their daily operations and elevate their business efficiency through our trio of shop management solutions. To guarantee safe and precise vehicle repairs, it is essential to utilize OEM information and follow recommended procedures, reinforcing why ALLDATA remains the industry's top choice for vehicle repair technology, consistently providing the latest unaltered OEM mechanical and collision repair information for 95% of today’s vehicles. With a commitment to excellence, ALLDATA empowers repair shops to achieve superior results.

Description

Dezide helps improve installation, service, and repair processes by providing efficient problemshooting knowledge for service centers, field service technicians, and even end customers for your own and other products. Dezide combines the expertise of top technical experts to create Dynamic Troubleshooting Guides that offer consistent, real-time instructions for your technicians. Our AI-powered platform dynamically considers four factors to determine which troubleshooting steps should be recommended. 1. The probabilities of root causes 2. the likelihood that certain corrective measures will prove effective 3. Repair costs 4. The time required to complete the corrective actions. Dezide tracks repairs and provides continuous improvement. This allows you to provide your smartest, most cost effective troubleshooting guidance for your team members around world.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AutoFluent
Autoflow
Corillian Online
Demandforce
KUKUI
QuickBooks Online
Repair Shop Solutions
Service-Intel

Integrations

AutoFluent
Autoflow
Corillian Online
Demandforce
KUKUI
QuickBooks Online
Repair Shop Solutions
Service-Intel

Pricing Details

$99 per month
Free Trial
Free Version

Pricing Details

$49.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ALLDATA

Founded

1986

Country

United States

Website

www.alldata.com

Vendor Details

Company Name

Dezide

Founded

2001

Country

Denmark

Website

www.dezide.com

Product Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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