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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ASC is a professional answering service available 24/7 to over 3500 businesses across the country. Our reliable service caters to various industries, including law firms, medical offices, insurance agencies, financial advisory firms, and more. Our highly trained customer service professionals can handle all kinds of calls, from greeting callers to scheduling appointments, transferring calls, and relaying messages. With ASC, you can expect accurate and dependable message-taking at all times. Our service allows you to never miss a call and answer all live chats while giving your customers a great first impression. We capture all important messages round the clock, saving you money on hiring full-time receptionists. Our platform integrates seamlessly with over 5000 applications, and our web and mobile app allow you to access our services from anywhere. We also offer Payment IVR and comply with HIPAA and PCI regulations. Choose ASC and experience the power of smiling faces that care.

Description

Veza Reception is a dedicated virtual receptionist service tailored for law firms, enabling them to efficiently handle incoming calls, client requests, and appointment arrangements without the need for on-site front desk personnel. This platform employs trained legal receptionists who answer calls under the firm’s name, adhering to personalized scripts and routing guidelines established during the onboarding process, which guarantees that every interaction aligns with the firm's brand identity, professional standards, and client intake procedures. Calls can be filtered, directed, or escalated based on their urgency and the type of client, with warm transfers utilized for critical cases when attorneys are on hand. Receptionists collect vital information, including the caller's identity, the purpose of their call, relevant case specifics, and additional intake details, ensuring that attorneys receive concise and well-organized summaries shortly after the conversation. The platform also facilitates the scheduling of consultations and follow-up calls, thereby assisting law firms in transforming prospective leads into confirmed appointments. In this way, Veza Reception not only streamlines communication but also enhances the overall efficiency of law firm operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Calendly
8am MyCase
Asana
Clio
Drift
Filevine
Google Calendar
HubSpot CRM
Lawmatics
Mailchimp
Microsoft Teams
PracticePanther Law Practice Software
Rocket Matter
Setmore
Square Appointments
Todoist
Trello
YouCanBookMe
Zoho Bookings
monday work management

Integrations

Calendly
8am MyCase
Asana
Clio
Drift
Filevine
Google Calendar
HubSpot CRM
Lawmatics
Mailchimp
Microsoft Teams
PracticePanther Law Practice Software
Rocket Matter
Setmore
Square Appointments
Todoist
Trello
YouCanBookMe
Zoho Bookings
monday work management

Pricing Details

$49 for 30 minutes
Free Trial
Free Version

Pricing Details

$200 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Answering Service Care

Founded

1974

Country

United States

Website

www.answeringservicecare.net

Vendor Details

Company Name

Veza Reception

Country

United States

Website

vezareception.com

Product Features

Alternatives

Alternatives

Ruby Reviews

Ruby

Ruby Receptionists