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Description
Sakhr offers a comprehensive Knowledge Management suite named ArabDox, which facilitates the classification, organization, indexing, storage, and retrieval of documents in Arabic, English, and French. After being rigorously tested in Intel labs, this solution has efficiently catered to more than 12,000 users and managed a document repository of 10 million, all while maintaining seamless integration within a Microsoft-based environment. Various governmental bodies and organizations that face challenges with extensive paper documentation and archiving needs depend on ArabDox to streamline their workflows, protect confidential information, and minimize paper usage. Among the notable clients utilizing this solution are the Arab Bank for Economic Development, the Qatar Embassy in the United States, and the Abu Dhabi Tourism Authority, demonstrating its wide-ranging applicability and effectiveness. This innovative tool not only enhances efficiency but also aligns with the growing emphasis on digital transformation in document management.
Description
eBSEG has added numerous channels to its chatbot platform, including WhatsApp Business, Facebook Messenger, SMS, Routing To Call Center Text Agent and Siri in English, Arabic and Franco-Arab languages.
eBSEG Digital Chatbot Platform supports multiple language options (English - Arabic - Franco Arab), so that customers can provide feedback and measure customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sakhr Software
Country
United Arab Emirates
Website
www.sakhr.com/index.php/en/solutions/knowledge-management
Vendor Details
Company Name
eBSEG
Founded
2000
Country
Canada
Website
ebseg.com/Digital-Bot-Platform.html
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration