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Average Ratings 0 Ratings

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ease
features
design
support

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Description

At Your Service Software, Inc. develops comprehensive repair and service management solutions tailored for repair centers to monitor items they receive for repair or servicing, as well as for retail stores that manage items sent out for repairs. This software aims to enhance operational efficiency, diminish expenses, and elevate customer service across a wide array of repair or service industries, ensuring it remains a worthwhile investment over time. The enterprise-level software is compatible with Microsoft SQL or MySQL databases, designed to support repair centers handling numerous users, extensive data, and multiple locations. Similarly, it caters to retail establishments that dispatch repairs, also accommodating many users, large data volumes, and various locations. For smaller operations, the software includes a full-featured option for Microsoft Access databases, ideal for managing repair centers with 10 to 15 users across one or more sites, making it adaptable to diverse business needs. This versatility allows businesses of all sizes to streamline their processes and improve service delivery effectively.

Description

LoomiDesk is a cloud-based service business management platform built to help repair shops, service centers, and field service companies streamline their daily operations and improve customer management. The platform provides tools for creating job cards, managing repairs, tracking service progress, generating invoices, and maintaining customer service histories from one centralized dashboard. Businesses can automate customer communication through WhatsApp notifications that send real-time updates regarding job status changes and service progress. LoomiDesk supports GST-compliant invoicing with automated PDF generation that includes CGST, SGST, and IGST tax breakdowns for professional billing. The platform also offers thermal receipt printing for fast customer handoffs at physical service counters. Team management features allow business owners to add technicians, assign specific roles, and control employee access permissions based on operational responsibilities. Businesses can search complete job histories using customer names, phone numbers, dates, or service statuses while maintaining a detailed audit trail for every repair or service request. LoomiDesk is designed for a wide range of service industries including mobile repair, laptop servicing, AC maintenance, vehicle repair, medical equipment servicing, CCTV support, water purifier servicing, and solar maintenance operations. Multi-branch support allows growing businesses and franchise operators to standardize workflows and branding across multiple locations. The platform also includes analytics and reporting tools that help businesses monitor revenue, technician productivity, and job performance trends.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$35.92 per user per month
Free Trial
Free Version

Pricing Details

$4/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

At Your Service Software

Founded

2016

Country

United States

Website

ayssoftware.com

Vendor Details

Company Name

LoomiDesk

Founded

2026

Country

India

Website

www.loomidesk.in

Product Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Product Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Alternatives

Alternatives

No Alternatives
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