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Description
At Your Service Software, Inc. develops comprehensive repair and service management solutions tailored for repair centers to monitor items they receive for repair or servicing, as well as for retail stores that manage items sent out for repairs. This software aims to enhance operational efficiency, diminish expenses, and elevate customer service across a wide array of repair or service industries, ensuring it remains a worthwhile investment over time. The enterprise-level software is compatible with Microsoft SQL or MySQL databases, designed to support repair centers handling numerous users, extensive data, and multiple locations. Similarly, it caters to retail establishments that dispatch repairs, also accommodating many users, large data volumes, and various locations. For smaller operations, the software includes a full-featured option for Microsoft Access databases, ideal for managing repair centers with 10 to 15 users across one or more sites, making it adaptable to diverse business needs. This versatility allows businesses of all sizes to streamline their processes and improve service delivery effectively.
Description
At the core of any successful repair shop lies a robust ticketing system, and we recognize its importance. Our ticketing feature allows you to access vital information regarding your needs and timelines from any device. Our Point of Sale (POS/EPOS) solution is designed to assist you in managing everything from a modest retail outlet to a large network of busy stores, complete with comprehensive reporting capabilities. You can efficiently monitor all your inventory and services using our advanced inventory management system. With a powerful invoicing feature, your repair business or retail establishment will have all the tools necessary to operate smoothly, including options for recurring invoicing tailored for business contracts. Additionally, payment links can be integrated into invoice emails and made available in the customer area for convenience. Your website can now include customizable wizards that gather specific information about customer issues, notifying you immediately with well-organized data that indicates its source. This system ensures that you maintain consistent communication with your customers. Many of our users report that this tool not only helps them retain existing clients but also attracts new business, with "Marketing Campaigns" alone often covering the software's expenses. Ultimately, our comprehensive system is designed to streamline your operations and enhance customer engagement, paving the way for greater success in your business endeavors.
API Access
Has API
API Access
Has API
Integrations
Wufoo
Pricing Details
$35.92 per user per month
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
At Your Service Software
Founded
2016
Country
United States
Website
ayssoftware.com
Vendor Details
Company Name
MyGadgetRepairs
Founded
2006
Country
United Kingdom
Website
www.mygadgetrepairs.com
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management