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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.

Description

Managing a self-storage facility has become incredibly easy and efficient. You can monitor units, customers, payments, and much more seamlessly. With a secure online portal, your tenants can access their accounts effortlessly. Getting started is a breeze and takes just five minutes, with no setup fees or monthly charges involved. You will pay a single flat rate for credit card transactions. Customers can log in through a personalized URL to handle payments and view their invoices. The software is completely free, and you only incur costs when processing credit card payments, with pricing tailored to your monthly processing volume. We provide a consistent percentage rate for both credit card and ACH transactions. By automating your self-storage operations, you can offer your tenants the flexible payment options they desire. We firmly believe that transitioning to electronic payments is essential for the success of any self-storage property, recognizing that this transition may require time. Additionally, you can track cash and check payments at no cost, ensuring all your billing remains organized within the system. Our straightforward flat rate for credit card transactions simplifies billing and enhances overall convenience for operators and tenants alike. Embracing automation not only streamlines processes but also significantly improves customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

6Storage
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday work management
storEDGE

Integrations

6Storage
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday work management
storEDGE

Pricing Details

$2.25 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Automated Storage Call Center

Founded

2021

Country

Iceland

Website

www.automatedstoragecallcenter.com

Vendor Details

Company Name

CCStorage

Country

United States

Website

www.ccstorage.com

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Product Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

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