Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
Managing a self-storage facility has become incredibly easy and efficient. You can monitor units, customers, payments, and much more seamlessly. With a secure online portal, your tenants can access their accounts effortlessly. Getting started is a breeze and takes just five minutes, with no setup fees or monthly charges involved. You will pay a single flat rate for credit card transactions. Customers can log in through a personalized URL to handle payments and view their invoices. The software is completely free, and you only incur costs when processing credit card payments, with pricing tailored to your monthly processing volume. We provide a consistent percentage rate for both credit card and ACH transactions. By automating your self-storage operations, you can offer your tenants the flexible payment options they desire. We firmly believe that transitioning to electronic payments is essential for the success of any self-storage property, recognizing that this transition may require time. Additionally, you can track cash and check payments at no cost, ensuring all your billing remains organized within the system. Our straightforward flat rate for credit card transactions simplifies billing and enhances overall convenience for operators and tenants alike. Embracing automation not only streamlines processes but also significantly improves customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
6Storage
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday work management
storEDGE
Integrations
6Storage
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday work management
storEDGE
Pricing Details
$2.25 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
CCStorage
Country
United States
Website
www.ccstorage.com
Product Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location
Product Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location