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Average Ratings 0 Ratings
Description
Automated Storage Call Center specializes in providing remote operational and call-center solutions tailored for self-storage facilities, with the goal of enhancing or replacing on-site staff. Their comprehensive services are available around the clock, including managing customer interactions and operational tasks such as handling inbound and outbound calls, following up on missed calls, processing rent and move-ins/outs, nurturing leads, assisting tenants, and facilitating payment processes through both phone and automated systems. Additionally, they efficiently manage collections for overdue accounts through various communication channels like phone, text, and email, and oversee auction processes for tenants who fall behind on payments. The center utilizes local phone numbers and interactive voice response (IVR) technology, ensuring detailed documentation of calls, performance analytics, and support in multiple languages, all while offering website assistance and seamless integration with leading storage management software solutions. Their pricing structure is based on the number of storage units, featuring tiered options, one-time setup fees, additional costs for rollover calls, and various optional services to suit customer needs. With such a wide range of features, they aim to streamline operations and improve customer satisfaction for self-storage businesses everywhere.
Description
Storeganise offers a robust and user-friendly software solution designed for valet and self-storage enterprises of various scales globally. With its innovative platform, it facilitates seamless automation through contactless booking systems, enhancing the efficiency of operations for self-storage facilities of all types. The software enables comprehensive management of all aspects of a valet storage operation, including online reservations, deliveries, pickups, inventory tracking, automated billing, and additional features. By utilizing Storeganise, businesses can increase unit rentals through convenient online booking options. Additionally, customers can easily book and oversee their storage needs from any device using the newly branded customer booking app, which can be effortlessly integrated into any website. This modern, highly intuitive software is compatible with all devices, allowing both you and your team to effectively oversee and manage business activities from anywhere. As a result, Storeganise not only simplifies operations but also enhances the overall customer experience.
API Access
Has API
API Access
Has API
Integrations
6Storage
Calcumate
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday work management
storEDGE
Integrations
6Storage
Calcumate
Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday work management
storEDGE
Pricing Details
$2.25 per month
Free Trial
Free Version
Pricing Details
$50/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Automated Storage Call Center
Founded
2021
Country
Iceland
Website
www.automatedstoragecallcenter.com
Vendor Details
Company Name
Storeganise
Founded
2017
Country
Hong Kong
Website
storeganise.com
Product Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location
Product Features
Self Storage
Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location