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Description
Transform customer support into a seamless experience directly from your WordPress site. Every action taken on each ticket is meticulously recorded, giving you total oversight! Automate email notifications for six crucial events, such as when a new ticket is created or when a ticket receives a response. You have full authority over all text and graphics displayed. Enhance your email capabilities and event tracking through our premium add-ons. Assign tickets to the support agent with the fewest open cases to optimize workload. Utilize our smart-agent add-on for advanced ticket management and routing. Customize your ticket forms by adding unique fields, with 13 different field types available – the highest among helpdesk plugins! For even greater functionality, consider our premium custom-fields add-on. Seamlessly integrate complex logic and dynamic forms using the Gravity Forms bridge. What’s a ticket without the ability for clients to attach documents? The system supports multiple file attachments per ticket, even in the free version, ensuring all necessary information can be shared effortlessly. Additionally, this feature enhances communication and makes problem resolution quicker and more efficient.
Description
If you own a WordPress site dedicated to your charity, utilizing our Raffle Ticket Generator is an excellent way to launch your raffle effortlessly! Our plugin encompasses all essential features and has successfully produced millions of tickets across numerous websites. To maximize your raffle’s potential, consider purchasing one of our Raffle Website Themes along with the Raffle Ticket Generator Plugin for a seamless setup. Are you short on time to establish a website for your online raffle? By purchasing one of our Turnkey Raffle Websites and providing us with some basic information, we can quickly get your raffle operational! We have developed various sites tailored for hosting raffles and have now made our ticketing system available as a turnkey plugin. We offer several choices, including the free and Bronze versions, which generate up to 500 unique ticket numbers before restarting, making them ideal for small groups with limited ticket sales. Importantly, the free version is NOT a trial, ensuring you have full access from the start. With our solutions, running a successful raffle is more achievable than ever!
API Access
Has API
API Access
Has API
Pricing Details
$149 per year
Free Trial
Free Version
Pricing Details
$99 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Structured Markets Group
Country
Canada
Website
getawesomesupport.com
Vendor Details
Company Name
Raffle Ticket Generator
Country
United States
Website
wpraffle.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Contest
Awards Management
Blind Judging
Entrant Management
Entry Fee Processing
Entry Management
Forms Management
Fraud Detection
Judging Management
Scoring
Skills Contests (Photo, Essay, Design, etc)
Social Media Management
Social Promotions
Sweepstakes
Timeline Management
Voting Management
