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Description
BILDX Sales Technology, driven by Further, provides an extensive range of services that includes BILDX Live, BILDX Lead Nurture, and the BILDX High Touch Inbound Contact Center. These offerings collaborate seamlessly, with our Senior Housing Advisors expertly overseeing new digital and third-party leads while also managing incoming phone calls in real time, serving as a unified contact hub. As collaborators with BILDX, our team blends effortlessly with yours, ensuring that each interaction transcends mere transactions and enhances the overall experience of the inquiry process for your clients. This integrated approach not only streamlines communication but also fosters stronger relationships with potential customers.
Description
Utilizing cross-channel technologies allows for a comprehensive understanding and modeling of customer journeys that transition between a website and a call center. It is essential to generate enthusiastic leads for the call center without undermining existing efforts. By qualifying leads directly on the website, you can enhance the sales conversion rates within the call center. Additionally, it is crucial to bolster your online sales funnel while strategically targeting promotions that appear on-site. The data gathered will serve to refine your sales and marketing funnels specifically for incoming calls. Our commitment to your long-term success distinguishes bmetric, as we guide you through every phase from implementation to execution and optimization. We aim to manage and reduce the volume of inbound calls while simultaneously improving the customer experience. By tracing the origin of inbound calls online, we can gain valuable insights into call volumes. Established in 2012, bmetric began with the intent of offering a straightforward yet intelligent call-tracking technology designed to connect online journey data with inbound phone interactions. Over the years, call-tracking has evolved into an essential tool for marketing, sales, and support teams, proving its importance in today's digital landscape. In this way, businesses can ensure that every customer interaction is optimized for the best possible outcome.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bild & Co
Founded
1999
Country
United States
Website
www.bildandco.com/bildx
Vendor Details
Company Name
Bmetric
Country
Denmark
Website
bmetric.com
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Sales Engagement
CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management
