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Description
BatteryIncluded focuses on providing Data Discovery and AI-enhanced Business Intelligence solutions specifically designed for e-commerce platforms. With a rich history spanning more than 25 years in the online retail industry, the company has developed a distinctive AI framework that facilitates real-time and contextually relevant user interactions. This innovative framework is built with a modular architecture built around three essential elements and emphasizes a commitment to user privacy. Hosted entirely within Germany, it complies with stringent local data protection regulations while ensuring remarkable performance, achieving response times of less than 50 milliseconds. These solutions are especially advantageous for digital enterprises with complex operations and a wide array of products, enabling them to efficiently showcase pertinent product and content lists. Additionally, BatteryIncluded's offerings strike an ideal balance between automation and personalization, empowering businesses to leverage their data in a meaningful way. This versatility ultimately enhances the user experience and drives customer engagement for its clients.
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
Magento
NTT Cloud Communications
NiCE Workforce Management (WFM)
OXID eShop
Salesforce
Shopify
Shopware
TCS BaNCS
Zendesk
Integrations
Genesys Cloud CX
Magento
NTT Cloud Communications
NiCE Workforce Management (WFM)
OXID eShop
Salesforce
Shopify
Shopware
TCS BaNCS
Zendesk
Pricing Details
€1500/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BatteryIncluded GmbH
Founded
2023
Country
Germany
Website
batteryincluded.ai/
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/