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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Efficient order management made easy. Seamlessly tackle any kind of order, even during peak times. Versatile order entry allows for dine-in, takeout, delivery, drive-thru, and bar tab transactions! Customize your table layout by adjusting the arrangement of tables and seats to perfectly fit your space. Effortlessly manage even the largest group orders by splitting them by total amount or guest count when needed. Modify order details quickly, including price, quantity, or tax rate, and easily accommodate special requests and tips. Accept a wide range of payment methods without hassle, whether it's cash, credit card, or gift card, all options are available to you. Streamline your operations by receiving online orders directly to your POS system, with automatic ticket printing for efficiency. Understand your patrons better with tools to analyze customer data, helping you identify your most valuable diners and creating effective marketing campaigns. Maintain a comprehensive customer database to keep track of your loyal clientele and any notable events. Additionally, leverage these insights to enhance your service and foster customer loyalty over time.

Description

Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

IBM watsonx Code Assistant
IBM watsonx.ai

Integrations

IBM watsonx Code Assistant
IBM watsonx.ai

Pricing Details

$250, one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Beyond Menu

Founded

2004

Country

United States

Website

www.bmenu.io

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/watsonx-orders

Product Features

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Product Features

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Alternatives

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