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Average Ratings 0 Ratings
Description
BigHand Business Intelligence, powered by Iridium, is a cutting-edge financial business intelligence solution designed specifically for law firms, featuring role-based reporting that presents the appropriate financial information to the relevant individuals through user-friendly dashboards. This adaptable data warehouse eliminates the need for manual reporting, enhancing data visibility from the overall firm level down to individual clients and specific cases. With self-service analytics, users can access pertinent metrics using their preferred visualization tools, allowing for greater control and flexibility. This solution empowers users to enhance cash flow and profitability by providing immediate financial insights. It aggregates crucial financial and operational metrics from various business systems, presenting data as a unified source of truth for the firm's overall performance and profitability. Users can swiftly obtain the answers they require, and the system facilitates the delivery of actionable data to those who need it most, including options for no-code ad hoc reporting to accommodate firms with limited resources. Additionally, it offers both traditional data storage solutions and sophisticated analytical functionalities to meet diverse business needs. This comprehensive approach ensures that law firms can make informed financial decisions quickly and effectively.
Description
BigHand Workflow Management offers a streamlined solution for task delegation that ensures work is seamlessly directed to the appropriate support staff at a cost-effective rate for the law firm while being tracked until completion. Management can leverage output reports to gain insights into crucial metrics such as work type, volume, capacity, and utilization, which aids in making informed decisions regarding resources and productivity. The platform provides tailored forms for various support tasks that a law firm may need, alongside options for single or multi-step workflows that can efficiently allocate tasks to the most economical resources. Users can record high-quality voice notes, add comments, or attach files for transcription, enhancing communication and documentation. Furthermore, a live feed showcases all support tasks, allowing for sorting and filtering based on work type, assigned user, priority, due date, author, and matter, among other criteria. Automatic time recording for each task handled by any member of the support team ensures accurate tracking of hours spent. Additionally, the system delivers both real-time and historical data regarding backlogs, throughput, service levels, and the overall effectiveness of the support team, empowering law firms to optimize their operations and improve service delivery. By enhancing visibility and accountability, BigHand Workflow Management ultimately supports law firms in achieving greater efficiency.
API Access
Has API
API Access
Has API
Integrations
BigHand AlertManager
Iridium BI
Microsoft Power BI
NetDocuments
iManage
Integrations
BigHand AlertManager
Iridium BI
Microsoft Power BI
NetDocuments
iManage
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BigHand
Founded
1995
Country
United Kingdom
Website
www.bighand.com/en-us/our-solutions/business-intelligence/
Vendor Details
Company Name
BigHand
Founded
1995
Country
United Kingdom
Website
www.bighand.com/en-us/our-solutions/workflow-management/
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Product Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration