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Description
Blocks Online is a robust and acclaimed cloud-based platform for block management, tailored to assist residential managing agents and property management firms in effectively handling service charges, ground rents, leaseholder funds, supplier invoices, and various crucial financial and operational functions from any internet-enabled device. It encompasses essential features for managing demands, recording receipts, processing supplier accounts, and generating up-to-the-minute financial reports, while also offering additional modules such as the Property Portal, which allows leaseholders and property owners to access their account information, important documents, report issues, and receive notifications. Furthermore, the platform includes a Ticketing module designed to monitor maintenance tasks, repairs, and building-related activities, complete with the ability to add attachments, comments, and maintain audit logs. Additionally, it features a Credit Control module aimed at addressing late payments and enhancing cash flow through automated reminder letters and systematic case tracking, ensuring a holistic approach to property management. This comprehensive tool not only streamlines operations but also fosters better communication between managing agents and property owners.
Description
Resident is an effective management software for property blocks, equipped with a range of time-efficient features including automatic bank transaction integration, BACS payment templates, bulk supplier invoice uploads, an online invoice approval system, digital end-of-year service charge packs, and comprehensive financial reporting. The inclusion of leaseholder logins fosters transparency and enhances communication with residents through an integrated email messaging system, enabling quick exchanges of information. Users can manage repairs by receiving, assigning, tagging, and tracking progress seamlessly. Accessible from any location on any device through any web browser, the platform supports unlimited users without the need for costly servers or complicated networks, only requiring a straightforward and secure login. In response to client feedback regarding the overwhelming volume of phone calls, emails, and various forms of correspondence, we have developed a centralized solution to streamline communication and simplify order management. The introduction of a ticketing system allows you to efficiently record, categorize, and address all inquiries, providing a more organized approach to managing resident concerns.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$136.27 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Blocks Online
Founded
2013
Country
United Kingdom
Website
blocksonline.co.uk
Vendor Details
Company Name
Resident
Founded
2013
Country
United Kingdom
Website
resident.uk.com
Product Features
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Product Features
Real Estate Agency
Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management
