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support

Description

Bloom is an innovative software as a service platform designed for WiFi marketing and customer analytics, specifically tailored for restaurants and retail businesses. This solution simplifies the process of automated WiFi marketing, allowing businesses to effortlessly gather comprehensive customer profiles for targeted and personalized marketing efforts, even when customers do not connect to the WiFi. By leveraging this technology, establishments can enhance their online ratings, pinpoint customers at risk of leaving, develop loyalty initiatives, and initiate automated email marketing campaigns. Additionally, Bloom provides in-depth ROI reports for each marketing campaign, ensuring transparency and effectiveness. With premium customer support and training in WiFi marketing, businesses can monitor the success of their campaigns, tracking individual customers as they return, their purchases, and the feedback they've left on platforms like Google and Facebook, as well as through direct surveys. Utilizing advanced machine learning techniques, this platform helps businesses reconnect with lost customers and boosts their overall visit frequency. Moreover, it streamlines the process of generating online reviews on social media platforms, enhancing the business's online presence and reputation. Ultimately, Bloom offers a comprehensive solution for businesses looking to optimize their marketing strategies and customer engagement efforts.

Description

Social WiFi is a customer engagement and communication tool that gives offline businesses an online edge. Businesses that operate offline, such a Hotels, Restaurants, Bars, and Shops, don't have an easy and scalable way of identifying their customers and communicating with them after they leave the premises to encourage their return. Online shops have access to all information about their customers and visitors, which makes it easier for them advertise online and to lure them back to their site to make more purchases. Social WiFi technology gives offline businesses similar tools to increase customer loyalty, spending, and online recommendations. Social WiFi has clients and partners in over 60 countries. They are trusted by some the most prominent brands and Telecom companies around the globe.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Stackreaction
Aruba Cloud
Cisco Meraki
Emma
Facebook
Fishbowl
Google Ads
Google Business Profile
Junos Traffic Vision
Mailchimp
MailerLite
Meta Ads
Nekton.ai
Paytronix
SALESmanago
Tripadvisor
UniFi Identity
Yelp
Zomato
iContact

Integrations

Stackreaction
Aruba Cloud
Cisco Meraki
Emma
Facebook
Fishbowl
Google Ads
Google Business Profile
Junos Traffic Vision
Mailchimp
MailerLite
Meta Ads
Nekton.ai
Paytronix
SALESmanago
Tripadvisor
UniFi Identity
Yelp
Zomato
iContact

Pricing Details

$35 per month
Free Trial
Free Version

Pricing Details

$49/location/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bloom Intelligence

Founded

2006

Country

United States

Website

bloomintelligence.com

Vendor Details

Company Name

Social WiFi

Founded

2013

Country

Poland

Website

socialwifi.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Location-Based Marketing

Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

Product Features

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

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