Average Ratings 4 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

A comprehensive video quality control solution designed for monitoring UDP, RTP, HTTP, and HLS streams, this software measures both Quality of Service (QoS) and Quality of Experience (QoE) parameters across all areas of distributed networks. With probes that operate continuously around the clock, users gain complete oversight of their network environment. Within just 30 minutes, you can start monitoring your streams, which allows for significant savings on specialized equipment and lower network maintenance costs. The user-friendly data presentation and the benefits of a web-based interface enhance the overall experience. Thanks to ongoing quality assessments and prompt identification of issues, we enjoy a stable customer base. This solution can be deployed as a cloud service or as a standalone application for local networks. Elecard Boro software probes are capable of monitoring packet loss, video interruptions, and SCTE35 labels across various protocols such as UDP, HLS, DASH, RTP, and HTTP. Ultimately, this solution offers rapid and economical monitoring of content delivery networks while effectively pinpointing common issues. Furthermore, it empowers users to ensure the highest standards in video transmission quality.

Description

The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Akamai
Amazon Web Services (AWS)
Fastly
Limelight
PagerDuty

Integrations

Akamai
Amazon Web Services (AWS)
Fastly
Limelight
PagerDuty

Pricing Details

$175 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Elecard

Founded

1988

Country

United States

Website

www.elecard.com/products/quality-control/boro-service

Vendor Details

Company Name

Touchstream

Country

Australia

Website

www.touchstream.media/our-solution

Product Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Video

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Product Features

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