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Description
Gain immediate, no-cost access to the wages you've earned with just a tap on your smartphone. Download Branch now to take charge of your finances and make the most of your hard work. As a top-tier operational platform for hourly workers, Branch enhances workforce productivity and streamlines processes. It boasts a comprehensive web dashboard alongside a user-friendly mobile app, allowing business users to create, distribute, and manage their schedules effectively. Employees benefit too, as they can effortlessly check their schedules, indicate their availability, request time off, swap shifts, and much more. Major companies such as Pizza Hut, McDonald's, Starbucks, and Taco Bell already trust Branch for their workforce needs. Frustrated with financial services that exploit diligent individuals like yourself? We share your sentiments and are committed to assisting fellow Americans in achieving financial growth and stability. Say goodbye to waiting 3-5 business days for your hard-earned money; you can now request an instant portion of your paycheck to cover unexpected expenses whenever you need it. With Branch, financial freedom is just a click away.
Description
WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.
API Access
Has API
API Access
Has API
Integrations
5X
ADP Workforce Now
BOSCO
Faraday
Greenshades
Insider One
Liftoff
PredictSpring
Quaeris
Salesforce
Integrations
5X
ADP Workforce Now
BOSCO
Faraday
Greenshades
Insider One
Liftoff
PredictSpring
Quaeris
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Branch
Founded
2015
Country
United States
Website
www.branchapp.com
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management