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Description
Bridgera myHealth consists of two main components: a web portal tailored for healthcare providers and a mobile application designed for patient engagement. The secure web portal enhances the operational efficiency of healthcare service providers by automating numerous tasks. Upon onboarding, patients receive an email containing a link to the Bridgera myHealth app along with their login details. This mobile application is compatible with both Android and iOS devices, enabling patients to schedule appointments and communicate with healthcare professionals through video calls or text messages. Additionally, the app is capable of integrating with Bluetooth and BLE-enabled health monitoring devices to retrieve health data. Bridgera myHealth facilitates telehealth sessions by securely connecting patients and providers through a 256-bit encrypted video calling platform, ensuring privacy and security. All video calls are recorded and stored for up to 90 days for future reference. Patients have the option to send secure messages around the clock, allowing them to swiftly reach out to healthcare professionals whenever needed. This comprehensive approach not only streamlines healthcare delivery but also enhances the overall patient experience.
Description
SimboConnect serves as an Intelligent Virtual Assistant (IVA) designed for healthcare providers of all sizes, offering a Software as a Service (SaaS) solution that streamlines both incoming and outgoing phone communications. This innovative bot efficiently engages with patients over the phone, addressing a wide range of inquiries from simple appointment scheduling to complex medical refill requests, callback inquiries, and more, while autonomously resolving some requests and directing others to appropriate staff members to ensure that no appointments or tasks slip through the cracks. Furthermore, SimboConnect presents patient interactions in a structured format, paving the way for extensive automation and insightful analytics. With its comprehensive 360-degree follow-up dashboard, healthcare professionals can access a complete history of patient communications in one centralized location. Patients appreciate the immediate responses without the hassles of lengthy wait times or cumbersome interactive voice response systems, while healthcare facilities benefit from the assurance that no calls or appointment requests are overlooked, ultimately enhancing the overall patient experience. This seamless integration into healthcare practices not only boosts efficiency but also fosters stronger patient-provider relationships.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bridgera
Founded
2015
Country
United States
Website
bridgera.com/telehealth-platform/
Vendor Details
Company Name
Simbo AI
Founded
2019
Country
United States
Website
www.simbo.ai/
Product Features
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
