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Description
Bugpilot is an AI-driven platform designed for bug resolution that assists SaaS teams in identifying, analyzing, ranking, and rectifying user-facing bugs.
1. Uncover hidden bugs that users may not report
It’s surprising to learn that approximately 96% of bugs remain unreported by users, resulting in frustration, a loss of trust, and a negative user experience.
2. Empower power-users to quickly report actionable bugs
With Bugpilot, users can easily highlight specific areas of the screen and include notes, providing detailed context about the issue they encountered and their expectations. This allows SaaS teams to receive comprehensive bug reports complete with visual evidence, descriptions, console logs, and network requests, among other details.
3. Resolve issues swiftly, thanks to AI-enhanced prioritization and solutions
Bugpilot enables even those without technical expertise to identify problems in a matter of seconds. For each bug report, Bugpilot pinpoints possible causes such as failed network requests, ad blockers, coding mistakes, or user errors, allowing for rapid resolution and improved user satisfaction. Ultimately, this platform not only streamlines the bug-fixing process but also enhances the overall experience for users.
Description
Gather insights, suggestions for new features, and reports on any issues from customers, users, or colleagues. Avoid the pitfall of investing resources into unnecessary features by ensuring you remain attuned to your users' needs. Focus on the features that generate the most interest and use this data to develop a strategic product roadmap, prioritizing elements that drive user engagement for informed decision-making. Craft compelling product announcements and disseminate them to your audience to keep them informed. Regularly update users on new developments, features, and enhancements to foster engagement and improve retention rates. Establish a feedback platform to systematically collect input from customers regarding their experiences, desired features, or reported bugs. Encourage active participation by allowing users to comment, vote, and react, thereby gathering detailed insights into their true preferences. Engage with users' comments to deepen your understanding of their specific needs, ultimately refining your product to better serve them. This continuous cycle of feedback and improvement is essential for creating a product that truly resonates with your audience.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
GitHub
Intercom
Jira
Slack
Zapier
Zendesk
Asana
ClickUp
Crisp
Front
Integrations
GitHub
Intercom
Jira
Slack
Zapier
Zendesk
Asana
ClickUp
Crisp
Front
Pricing Details
$9 per month
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bugpilot
Founded
2021
Country
Italy
Website
bugpilot.io
Vendor Details
Company Name
Changelogfy
Founded
2018
Country
Brazil
Website
changelogfy.com
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management