Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BusinessBANKER is a cloud-based, scalable Loan Origination Solution from Cognitive Group. It allows lenders to easily manage documents, collaterals and risk scores, workflows and compliance. It simplifies commercial loan processes, from initiation through to closing. BusinessBANKER increases employee productivity through its one-screen system, which was designed using a unique scientific cognitive approach and AI-driven automated automations. BusinessBANKER has editable interfaces for branch employees, mobile customers and web-based self-service. Users can create complex credit applications in under 5 minutes. BusinessBANKER consists of 5 core modules. DIGITAL INTERFACE MANAGER RISK MODELMANAGER DECISION ENGINE WORKFLOW MANAGER CONFIGURATOR Additional modules are available.

Description

WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amplitude
Docusign
Equifax BusinessConnect
Freshping
Mambu
Microsoft Dynamics 365
Oracle API Management
Orion ERP
Salesforce
Twilio

Integrations

Amplitude
Docusign
Equifax BusinessConnect
Freshping
Mambu
Microsoft Dynamics 365
Oracle API Management
Orion ERP
Salesforce
Twilio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cognitive Group

Founded

1995

Country

Canada

Website

cognitivegroup.com/products/

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/

Product Features

Loan Origination

Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

Sybrin Apex Reviews

Sybrin Apex

Sybrin
LENDperfect Reviews

LENDperfect

SysArc Infomatix
VeriBranch Reviews

VeriBranch

VeriPark
VeriBranch Reviews

VeriBranch

VeriPark
AMB Reviews

AMB

Advantage Systems