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Description
Idox’s CAFM Explorer software equips facilities managers with the necessary tools to efficiently oversee maintenance, compliance, and safety tasks across an estate, ensuring comprehensive visibility of assets, costs, and risks. This capability allows managers to anticipate potential issues, streamline task assignments, automate processes, and enhance reporting to ultimately help clients achieve substantial productivity improvements. Offering a complete solution for all facilities management needs, CAFM Explorer bundles a diverse array of modules into one package, eliminating hidden fees and the necessity for additional purchases. The seamless integration of these modules not only automates manual processes but also boosts efficiency and supports real-time reporting. By employing CAFM Explorer, Brent Council has successfully enhanced its response times and improved job management and tracking, while also generating statistical reports that aid in performance benchmarking. The software's comprehensive approach signifies a transformative shift in how facilities management is conducted, making it an invaluable asset for organizations striving for excellence.
Description
Reflexion CAFM serves as a robust platform for managing facilities and maintenance, allowing organizations to oversee assets, maintenance tasks, service requests, and field personnel seamlessly from a unified system.
This platform enhances efficiency by automating both reactive maintenance and planned preventive maintenance processes, streamlining the creation, scheduling, tracking, and completion of work orders. Additionally, it features a centralized asset register that includes lifecycle data, service history, and financial analytics aimed at optimizing asset performance and increasing their lifespan.
With a dedicated help desk, Reflexion manages service requests across various channels, equipped with automated monitoring of service level agreements, escalation processes, and timely notifications. The inclusion of a mobile application with offline functionality empowers technicians to access work orders, document site conditions with photos, update their progress, and finalize tasks directly on location.
Furthermore, the platform offers real-time dashboards and reporting tools that enhance operational transparency and provide valuable insights, ultimately facilitating more informed decision-making for organizations. This comprehensive approach ensures that all aspects of facility and maintenance management are effectively integrated, supporting overall operational excellence.
API Access
Has API
API Access
Has API
Integrations
Cadcorp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50000
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Idox Group
Founded
1984
Country
United Kingdom
Website
www.idoxgroup.com
Vendor Details
Company Name
Lattice Software Solutions LLC
Country
United Arab Emirates
Website
latticegulf.com
Product Features
Building Maintenance
Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
