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Description
CSM's CXP (Citizen Experience Platform) is a suite of solutions that harness the power of technology to deliver an exceptional citizen experience. CSM has identified the best-in-class features to facilitate dialogue between citizens, governments. CXP combines the best of citizen-government relations with innovative technology.
- Grievance and Feedback Management System
Contact Center
Description
Every CivicLive site is constructed using our user-friendly CivicLive content management system, which has been specifically designed to meet the unique requirements of governmental bodies and organizations. Built from the ground up, our CMS caters directly to the needs of various government entities. CivicLive websites collaborate with you to provide exceptional modern digital services for government. Featuring accessibility options and comprehensive content modules integrated into the system, our CMS ensures a superior user experience for all visitors. You'll appreciate the way our platform facilitates meaningful two-way communication between your governmental organization and the citizens it serves. Our training services are dedicated to equipping your team with the knowledge necessary to manage the distinct web experiences of each individual citizen. By utilizing our government website CMS, you can empower your personnel to effectively enhance citizen engagement, ultimately fostering a more connected community. This approach not only improves service delivery but also strengthens the relationship between government and constituents.
API Access
Has API
API Access
Has API
Integrations
Patchworks
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CSM Technologies
Founded
1998
Country
India
Website
www.csm.tech
Vendor Details
Company Name
CivicLive
Founded
2001
Website
www.civiclive.com/solutions/smart-websites
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Product Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management