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Description
CVPS's Valet provides an extensive array of mobile and desktop tools aimed at optimizing valet services, ultimately boosting revenue, cutting down on labor expenses, and decreasing damage claims. Among its noteworthy features are ticketless valet services, vehicle damage assessments using photographs, secure PCI-compliant credit card transactions, and smooth integrations with external platforms like PARCS, as well as hotel and casino management systems. The software meticulously logs each step of the valet experience, from the moment a guest arrives until their departure, ensuring thorough tracking and responsibility. It allows for the direct posting of parking fees to guest accounts through connections with popular hotel management systems and processes credit card payments via leading gateways utilizing P2PE and EMV technologies. Additionally, operators can create productivity reports to enhance valet operations and keep track of vehicle request times, providing real-time parking and retrieval updates to valet staff. This level of detail not only improves efficiency but also enhances the overall guest experience at hospitality venues.
Description
In a cashless landscape, attracting and retaining exceptional talent can be achieved by enabling guests to tip hotel personnel securely through their mobile devices. Gratitude offers a fully integrated digital tipping solution that ensures tips are accurately and efficiently allocated to the appropriate staff members. With a single, cohesive workforce management system, tips are effortlessly routed to the right individuals. Furthermore, managers can expedite employees' access to their earned wages through instant pay features. By personalizing the tipping experience, guests can feel a sense of security and consistency while showing appreciation. The use of intelligent QR codes placed strategically throughout the property encourages guests to express their gratitude by providing tips to hotel staff. Thanks to Gratitude's seamless integration with task assignments, schedules, and payroll, the flow of tips to the correct employees is automatic. Guests can easily scan the tailored QR code to leave tips for housekeepers, valet attendants, and other staff members who may not traditionally receive adequate recognition. This innovative approach not only enhances the guest experience but also motivates staff by acknowledging their hard work in real time.
API Access
Has API
API Access
Has API
Integrations
Apple Pay
Google Pay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CVPS
Founded
1996
Country
United States
Website
cvps.solutions/product/valet-parking-solutions/
Vendor Details
Company Name
Unifocus
Country
United States
Website
www.unifocus.com/gratitude
Product Features
Parking Management
Access Controls
Appeals Management
Citation Tracking
Custom Vehicle Owner Alerts
Damage Tracking
Electronic Tire Chalking
Event Management
Loyalty Program
Mobile Parking Signs
Payment Processing
Permit Management
Receipt Management
Reservations Management
Revenue Management
Ticketing
Tow Management
Violation Tracking
