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Description
Scheduling appointments has reached a new level of simplicity and efficiency. Calizy expertly considers your business guidelines and determines the most suitable appointment slots for both your in-branch and mobile teams, all while providing real-time updates. Explore the ways in which Calizy tailors its features to meet your specific business needs for enhanced appointment scheduling. By pinpointing the most convenient time slots, it ensures the right personnel are assigned in the appropriate location at the optimal moment. Boost your team's efficiency with streamlined appointment scheduling, allowing you to dedicate more time to nurturing customer relationships. Tailor your team's timetable with appointment booking solutions designed to align with your business's requirements. Empower your clients to select the timing, location, and manner of their meetings with you. Enhance your team's organization while seamlessly integrating with your calendar and CRM systems. 1) Configure various appointment types, taking into account multiple factors: duration, location, resources, qualifications, travel times, speaker rotations, and priority levels. Furthermore, Calizy offers synchronization capabilities with your CRM, ensuring a cohesive and efficient scheduling experience.
Description
WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$45.99 per user, per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Calizy
Country
France
Website
calizy.com/fr/
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
