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Description
Capture both incoming and outgoing phone calls effortlessly with our innovative recording feature. Convert your recordings into written text effortlessly, making it easy to reference important conversations. The voice recorder function is perfect for jotting down quick notes whenever necessary. Enjoy the convenience of a local number service available in multiple countries. For added protection, you can secure your recordings with a passcode if they contain sensitive information, ensuring that only you can access them. You have the freedom to organize your recordings as you prefer; while the app automatically names each call, you can customize the names and mark favorites for quick retrieval. If you can’t recall which recording holds the information you seek, simply enter a keyword you spoke during the call for an advanced search. Access your recordings and manage calls on the go with compatible Apple Watch and iMessage apps. Plus, with the App Clip and Widget features, you can initiate recordings without needing to open or install the main app. Listen to your recordings seamlessly in the background, allowing you to multitask without interruption. This comprehensive set of features ensures that you have everything you need to manage your calls and notes effectively.
Description
We understand that you deserve the flexibility to record and listen to your calls according to your preferences. That's why our RECITE recording solution features 80 customizable widgets and dashboards, 100 levels of replay permissions, 8 different recording modalities, 50 pre-set and adjustable reports, and 4 varieties of built-in storage options. Additionally, it includes screen recording of the agent's desktop, synchronized with audio recordings, providing an all-encompassing view of customer interactions. Our Quality Management tool is designed for quality assurance, enabling the assessment of employee performance, ensuring compliance with corporate standards, and enhancing staff productivity. The Customizable Dashboards feature allows agents, supervisors, and administrators to monitor real-time metrics effectively. Moreover, web-based storage facilitates easy and secure sharing of files via email in .WAV format, making collaboration seamless. With these capabilities, our solution empowers organizations to enhance their communication processes and improve overall service quality.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
madduck
Founded
2018
Country
Turkey
Website
madduck.co
Vendor Details
Company Name
Numonix
Founded
2013
Country
United States
Website
numonixrecording.com
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording