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Description
CallBack HVAC is a missed-call text-back solution tailored for HVAC businesses. When a customer makes a call that goes unanswered, the software promptly sends a text message to keep the lead's interest alive, preventing them from reaching out to other competitors.
HVAC business owners and those managing multiple crews can utilize CallBack HVAC to minimize job losses from missed calls, as it operates around the clock without requiring any manual oversight. Upon a missed call, customers receive an immediate and customizable text response assuring them that they will be contacted shortly.
The platform boasts several noteworthy features, including automatic text-back for missed calls, customizable SMS templates, real-time alerts, and an intuitive dashboard to monitor all interactions. The service comes with no long-term contracts, complicated setups, or the need for an answering service.
CallBack HVAC uses Twilio to ensure reliable SMS communication and is offered as a cloud-based SaaS solution, which means there is no software installation necessary. Starting at $99 per month for founding beta users and increasing to $149 per month afterward, a free trial is also available for interested users to explore its capabilities before committing. This innovative approach allows HVAC companies to maintain strong communication with potential clients effortlessly.
Description
Since its inception in 1992, Quantrac Corporation has been at the forefront of HVAC software development, emerging from the award-winning Airco Comfort Systems, Inc., where a talented group of software experts crafted the original product. Over the years, no other software package has proven to be as intuitive and user-friendly as ours. Now, after 24 years under the same ownership, many of our long-standing clients first embraced our technology with the initial release back in 1992. We take pride in being able to share the names of some of our earliest users alongside more recent ones, as our software continues to receive accolades from its users. We firmly believe that HVAC Office offers the simplest implementation process and the best user experience available in the market. The most recent update of our application has introduced a solution to address a Microsoft security issue related to the emailing of Sales Leads and Service Tickets. Additionally, we have enhanced the Customer form by color-coding the list of Jobsites to reflect the status of Maintenance Contracts. These features underscore our commitment to continually improving and adapting our software to meet the evolving needs of our users.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallBack HVAC
Founded
2026
Country
United States
Website
callbackhvac.com
Vendor Details
Company Name
Quantrac
Founded
1992
Website
www.quantrac.com
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
