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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

Description

Rapidr allows you to incorporate customer feedback into product development. Analyze, collect, and organize feedback from different sources. Prioritize to determine which feedback has the greatest business impact. Close the feedback loop by notifying customers, creating a Roadmap, and/or a built-in Changelog. Rapidr is a unified customer feedback system that gives you all the tools you need to listen, analyze, and close the feedback loop.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Beam AI
Chrome OS
ClickUp
Discord
Gist
GitHub
Google Analytics
Intercom
Jira
Linear
Make
Maven AGI
Microsoft Teams
Motileo
Nango
Okta
OneLogin
Segment
SureTriggers
Zendesk

Integrations

Beam AI
Chrome OS
ClickUp
Discord
Gist
GitHub
Google Analytics
Intercom
Jira
Linear
Make
Maven AGI
Microsoft Teams
Motileo
Nango
Okta
OneLogin
Segment
SureTriggers
Zendesk

Pricing Details

$0 per month
Free Trial
Free Version

Pricing Details

$19/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Canny

Founded

2015

Country

United States

Website

canny.io

Vendor Details

Company Name

Rapidr

Founded

2020

Country

United States

Website

rapidr.io

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives