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Description
Customize your widget to reflect your personal style or align it with your website’s aesthetic. Transform casual visitors into potential leads and boost your sales by utilizing proactive chat triggers that send automated messages based on specific criteria. You can selectively activate the live chat widget in areas where it’s most needed through our conditional loading feature. Additionally, an effective offline messaging capability lets visitors send you messages along with file attachments, even when you are unavailable for chat. Visitors can also conveniently email themselves a transcript of the chat directly from the widget. In real-time, operators can view the navigation path of visitors in the chat box, and this complete journey is archived in chat history for future reference. Moreover, a fully integrated email client is available for customer service representatives handling single email inquiries. This ensures seamless communication and enhanced support experiences for both visitors and operators.
Description
Provide Support Live Chat is an excellent customer support tool. It allows you to instantly assist customers via live chat. You can see their navigation on your website in real-time, guide them, or offer help proactively.
Provide Support offers the most reliable live chat service on the market. The company was established in 2003 and has been able to prove its credibility.
You can get live chat support from Provide Support:
All features included in any plan
Unlimited chats
Multiple domains support at no extra cost
Customizations possible for chat window and chat buttons
Embedded and popup chat windows
Operators can group together and have unlimited departments
Transfer files
Chat access restrictions flexible
Chat statistics that are powerful
Chat agent apps are included in the price
Uninterrupted product assistance 24/7
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Google Analytics
Honeycommb
Joomla!
Mailchimp
OnPrintShop
OpenCart
PrestaShop
Shopify
Squarespace
Integrations
BigCommerce
Google Analytics
Honeycommb
Joomla!
Mailchimp
OnPrintShop
OpenCart
PrestaShop
Shopify
Squarespace
Pricing Details
$10 per month
Free Trial
Free Version
Pricing Details
$13/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intellial Solutions
Founded
2011
Country
India
Website
www.intellial.com
Vendor Details
Company Name
Provide Support
Founded
2003
Country
United States
Website
www.providesupport.com
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking