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Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
Description
Community CareLink was designed by healthcare professionals specifically for healthcare professionals, aiming to enhance the operational efficiency of People Serving Organizations globally. With a focus on user-friendly design and exceptional customer support, Community CareLink is tailored to meet the unique needs of your organization. It enables you to boost productivity, conserve time, and elevate the standard of care provided. Access a wealth of data to substantiate your achievements, while ensuring compliance with the constantly evolving regulations imposed by funding bodies. Safely share client information without the risk of data breaches, and arrange real-time appointments at partner agencies for your clients. Monitor your available beds and evaluate the effectiveness of your programs as they happen. Generate customized reports that cater to your organization's specific requirements. Transition your entire organization to a secure, cloud-based platform, and create a comprehensive record of referrals flowing both in and out of your system. By utilizing Community CareLink, you can foster better collaboration and communication among service providers, ultimately enhancing client outcomes and community support.
API Access
Has API
API Access
Has API
Integrations
Matter Center for Office 365
Oracle PeopleSoft
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Vendor Details
Company Name
Community CareLink
Founded
2013
Country
United States
Website
www.communitycarelink.com
Product Features
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management
Product Features
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management