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Description
Cerb serves as a comprehensive hub for all your team's contact center information. You can generate records to monitor various aspects that matter to you, such as survey feedback, form submissions, customer satisfaction ratings, orders, suppliers, assets, products, deals, client reviews, courses, students, licenses, and more. Enhance your tracking by adding fields for numbers, decimals, dates, checkboxes, currency, file uploads, geographical coordinates, lists, multiple-choice options, picklists, record links, URLs, or open text entries. If those options still fall short, there's the flexibility to create your own custom field types. Dive into a rich interconnection of data through powerful search queries. For instance, if you need to find a list of resolved email exchanges with customer support from the last year that started on a weekday but occurred outside regular business hours, involved healthcare clients in Europe with more than 100 employees, lacked an active service-level agreement, included at least one female executive, took over a week for a response, and did not contain any PDF attachments larger than 1MB, Cerb can fulfill that request effortlessly. With such robust capabilities, you can ensure that no detail goes overlooked in your data management efforts.
Description
We assist individuals in staying informed and recalling previous knowledge, which enhances their effectiveness in discussions. Sales representatives receive up-to-the-minute tactics and strategies that elevate the quality of their interactions with potential clients. This approach eliminates the inefficiencies caused by the slow transfer of information from senior leadership to actual sales conversations. With prepared questions to initiate discussions, representatives can focus on key points that enhance both relevance and accuracy during detailed exchanges. The Copilot feature enables representatives to discover information they weren't previously aware of needing. When a representative seeks an answer, they often turn to their colleagues, which can divert the team's attention from selling. Our platform serves as a centralized hub for all internal knowledge as well as customer-facing materials and resources. Plus, accessing the most recent documents is just a click away, ensuring they are readily available for sharing. Ultimately, this system streamlines communication and empowers sales teams to operate more efficiently.
API Access
Has API
API Access
Has API
Integrations
ExcelMaster.ai
Goodcall
InsForge
MINDely
Project Insight
Promptimize
Slaask
Supadev
Trucking Hub
Wufoo
Integrations
ExcelMaster.ai
Goodcall
InsForge
MINDely
Project Insight
Promptimize
Slaask
Supadev
Trucking Hub
Wufoo
Pricing Details
$30 per seat per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Webgroup Media
Country
United States
Website
cerb.ai/
Vendor Details
Company Name
Copilot
Founded
2021
Country
United States
Website
www.copilotup.com
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Product Features
Sales Content Management
Audio / Video Recording
Audio File Management
Branded Sales Content
Centralized Sales Content Repository
Collaboration Tools
Content Recommendations
Email Management
Engagement Analytics
Interaction Tracking
Personalization
Sales Partner Management
Sales Training / Onboarding
Video File Management
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management