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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cerb serves as a comprehensive hub for all your team's contact center information. You can generate records to monitor various aspects that matter to you, such as survey feedback, form submissions, customer satisfaction ratings, orders, suppliers, assets, products, deals, client reviews, courses, students, licenses, and more. Enhance your tracking by adding fields for numbers, decimals, dates, checkboxes, currency, file uploads, geographical coordinates, lists, multiple-choice options, picklists, record links, URLs, or open text entries. If those options still fall short, there's the flexibility to create your own custom field types. Dive into a rich interconnection of data through powerful search queries. For instance, if you need to find a list of resolved email exchanges with customer support from the last year that started on a weekday but occurred outside regular business hours, involved healthcare clients in Europe with more than 100 employees, lacked an active service-level agreement, included at least one female executive, took over a week for a response, and did not contain any PDF attachments larger than 1MB, Cerb can fulfill that request effortlessly. With such robust capabilities, you can ensure that no detail goes overlooked in your data management efforts.

Description

We've encountered moments when everyone around us inquired, "How can I assist?" yet we found ourselves at a loss for a proper response. There have been instances where we urgently sought help but didn't know how to communicate that need. Additionally, we have experienced feelings of inadequacy as we've watched our loved ones face challenges, grappling with uncertainty about what to say, send, or do. While accepting help can be difficult, we believe it shouldn’t be this way. Our aim is to normalize and simplify the process of both giving and receiving support. We aspire to make coordinated assistance accessible to as many individuals as possible, free of charge, for as long as we can sustain it. Our revenue is generated through the Give InKind products available on our platform, partnerships with merchants, and optional tips from our supporters. Though we are not a non-profit organization, we are genuinely committed to making a positive impact. You can conveniently schedule meal deliveries up to a week ahead through your Care Calendar, while also providing reassurance with automatic reminders for those who volunteer to help. Ultimately, we envision a community where support flows easily and everyone feels empowered to ask for help when they need it.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slaask
Wufoo
Zapier

Integrations

Slaask
Wufoo
Zapier

Pricing Details

$30 per seat per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Webgroup Media

Country

United States

Website

cerb.ai/

Vendor Details

Company Name

Give InKind

Founded

2016

Country

United States

Website

www.giveinkind.com

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Product Features

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