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Average Ratings 0 Ratings

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ease
features
design
support

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Description

AgenticOps represents a revolutionary approach that is reshaping enterprise IT operations to align with the requirements of an AI-centric future, utilizing AI agents to convert real-time telemetry, automation, and extensive domain expertise into smart, comprehensive actions that manage workflows across networking, security, and applications within a cohesive platform. Central to this innovation is Cisco’s Deep Network Model, a specialized large language model developed from over four decades of Cisco knowledge, which includes CCIE-level insights, CiscoU educational materials, and practical operational experiences, and has been enhanced through reinforcement learning, chain-of-thought reasoning, and test-time scaling to ensure both accuracy and speed. This sophisticated engine drives AI Canvas, the first generative user interface designed specifically for cross-domain IT operations, which synthesizes live telemetry data into a smart workspace. Users benefit from the integrated Cisco AI Assistant, enabling them to engage in natural language conversations to troubleshoot problems, investigate alternatives, identify root causes, and take corrective measures. This seamless integration of various functionalities enhances operational efficiency, allowing teams to respond swiftly and effectively to evolving challenges. Ultimately, the combination of these advanced technologies paves the way for a more agile and responsive IT environment.

Description

Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acxiom InfoBase
AiRISTA
Call Coach AI
Citus
Clobba
CloudCover CoverIT
DIDforSale
Elevate Security
Google Cloud Contact Center AI
InfiniBox
Linker Vision
Martello Vantage DX
Polarity
Recovery Point
SIP.US
Servme
Soft-ex
Stor2RRD
Vantage Point
Veriti

Integrations

Acxiom InfoBase
AiRISTA
Call Coach AI
Citus
Clobba
CloudCover CoverIT
DIDforSale
Elevate Security
Google Cloud Contact Center AI
InfiniBox
Linker Vision
Martello Vantage DX
Polarity
Recovery Point
SIP.US
Servme
Soft-ex
Stor2RRD
Vantage Point
Veriti

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

blogs.cisco.com/innovation/network-operations-for-the-ai-age

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Alternatives

Cisco IOx Reviews

Cisco IOx

Cisco