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Average Ratings 0 Ratings
Description
AgenticOps represents a revolutionary approach that is reshaping enterprise IT operations to align with the requirements of an AI-centric future, utilizing AI agents to convert real-time telemetry, automation, and extensive domain expertise into smart, comprehensive actions that manage workflows across networking, security, and applications within a cohesive platform. Central to this innovation is Cisco’s Deep Network Model, a specialized large language model developed from over four decades of Cisco knowledge, which includes CCIE-level insights, CiscoU educational materials, and practical operational experiences, and has been enhanced through reinforcement learning, chain-of-thought reasoning, and test-time scaling to ensure both accuracy and speed. This sophisticated engine drives AI Canvas, the first generative user interface designed specifically for cross-domain IT operations, which synthesizes live telemetry data into a smart workspace. Users benefit from the integrated Cisco AI Assistant, enabling them to engage in natural language conversations to troubleshoot problems, investigate alternatives, identify root causes, and take corrective measures. This seamless integration of various functionalities enhances operational efficiency, allowing teams to respond swiftly and effectively to evolving challenges. Ultimately, the combination of these advanced technologies paves the way for a more agile and responsive IT environment.
Description
Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.
API Access
Has API
API Access
Has API
Integrations
Acxiom InfoBase
AiRISTA
Call Coach AI
Citus
Clobba
CloudCover CoverIT
DIDforSale
Elevate Security
Google Cloud Contact Center AI
InfiniBox
Integrations
Acxiom InfoBase
AiRISTA
Call Coach AI
Citus
Clobba
CloudCover CoverIT
DIDforSale
Elevate Security
Google Cloud Contact Center AI
InfiniBox
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
blogs.cisco.com/innovation/network-operations-for-the-ai-age
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html
Product Features
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis