Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Harnessing your data can elevate your business to unprecedented heights. The Cisco Edge Intelligence orchestration software streamlines the process of delivering data to the appropriate applications precisely when needed. Gain clarity and control over who accesses your data and its destination. Leverage intelligent insights from interconnected assets to enhance your organization’s competitive edge. Enjoy a network-integrated strategy that offers centralized oversight across the network, applications, and data. Seamlessly integrate with various cloud partners, facilitating data flow to local, multi-cloud, or hybrid environments. Underpinning this is Cisco’s renowned multi-layered security framework. Develop, test, and implement code utilizing widely-adopted developer-friendly tools. Effortlessly gather data from any edge sensor through built-in industry-standard connectors integrated into Cisco Network equipment. This comprehensive approach not only optimizes data usage but also empowers organizations to make informed decisions swiftly.
Description
Cisco Partners automates customer success management
Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to:
Calculate the customer success scores automatically
Customers can simplify and scale their interactions according to their customized playbooks.
Send customized Notifications and Alerts
Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid
Assure that the customer's business goals are achieved
Follow the Cisco CX Advanced Specialization automation tools requirements
Automated Cisco data feeds available, eliminating the need for manual uploads
SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Cisco Prime Network
Microsoft Azure
Integrations
Amazon Web Services (AWS)
Cisco Prime Network
Microsoft Azure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/solutions/internet-of-things/edge-intelligence.html
Vendor Details
Company Name
Netformx
Founded
1994
Country
United States
Website
www.netformx.com/products/successxpert/
Product Features
Industrial IoT
Condition Monitoring
Data Visualization
Factory Data Analytics
Machine Learning
Machine Workflow Creation
Predictive Maintenance
Production Line / Factory Insights
Real-Time Monitoring
Reporting / Analytics
Smart Alerts / Notifications
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis