Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Cisco Unified Border Element (CUBE) serves as a robust Session Border Controller (SBC) designed for enterprises, enabling secure, scalable, and adaptable voice and video communications between corporate networks and provider SIP trunks. It encapsulates four essential roles: session management, security enforcement, protocol interworking, and boundary definition. CUBE effectively facilitates signaling compatibility between SIP and H.323 protocols and manages media interworking, which includes DTMF, fax, modem support, and codec transcoding, while also executing address and port translations to ensure privacy and conceal network topology. Additionally, it offers features such as billing and call detail record (CDR) normalization, quality-of-service (QoS) optimization, bandwidth management, as well as media services that include forking and proxying capabilities. Moreover, CUBE can be implemented either on Cisco routers or as a virtual solution on Cisco UCS servers, accommodating centralized, distributed, or hybrid deployment strategies, which makes it versatile for various organizational needs. This adaptability allows businesses to tailor their communication infrastructure to meet evolving demands effectively.
Description
Microcall seamlessly connects with various Voice and Hosted platforms, Session Border Controllers (SBC), CUBE systems, and Gateways, analyzing incoming data in real-time to deliver dynamic and insightful dashboards for managers across all tiers of the organization. These dashboards equip managers with the crucial information necessary for swift and well-informed business decision-making. By automating the integration of Microcall with systems such as Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin, and various HR platforms, the reports generated include detailed employee information like names, locations, departments, cost centers, sessions, devices, MAC addresses, and shared-line assignments. This combination of voice data with comprehensive details significantly enhances reporting capabilities. The extensive features and automation offered by Microcall simplify the reporting process, ensuring that every manager, whether in Telecom Infrastructure, Network Administration, Security, Finance, Sales, HR, or Customer Service, can reap the benefits of Microcall’s innovative solutions. As a result, organizations can drive improved efficiency and make smarter operational choices based on real-time insights.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Cisco UCS Manager
Cisco Unified Communications Manager
Microsoft Azure
Integrations
Amazon Web Services (AWS)
Cisco UCS Manager
Cisco Unified Communications Manager
Microsoft Azure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/unified-communications/unified-border-element/index.html
Vendor Details
Company Name
Micro-Tel
Founded
1979
Website
www.microcall.com
Product Features
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log