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Description
Custom digital communication plays a crucial role in connecting the online and offline experiences of customers, and we excel in offering this service. Our app-based platform caters to every phase of your customer's journey, delivering a secure and compliant solution that fosters trust, transparency, and enduring relationships. By utilizing personalized video, automotive retailers can effectively close the gap between digital and physical interactions, creating deep emotional bonds with their clients. In today’s world, customers engage, research, and make purchases predominantly online. Tailored automotive videos and intelligent imaging ensure a customized buying experience while establishing a direct connection with the retailer. Whether you are purchasing or maintaining your vehicle, the retailer reaches out to you with a personalized video showcasing your vehicle of interest, enhancing the overall customer experience. This innovative approach not only streamlines the process but also reinforces the importance of personal touch in modern retail.
Description
DAS Technology offers an innovative Customer Data and Experience Platform (CDXP) that leverages AI to assist automotive retailers in enhancing lead response times, boosting customer engagement, and increasing revenue through the use of cohesive data and automation. This platform consolidates sales, service, and retention information into a singular patented system that learns from outcomes and autonomously modifies strategies without the need for manual data management or dashboard oversight. By providing rapid responses to internet leads in mere seconds, it utilizes multi-vehicle quotes and engages in long-term customer nurturing, while its omnichannel messaging capabilities ensure tailored communication via email, text, chat, video, and social media platforms. Designed to oversee a significant portion of the automotive customer journey, the platform encompasses numerous touchpoints from the initial research phase to ownership, and it seamlessly integrates with dealership CRMs and other marketing solutions to uphold a cohesive data ecosystem. Such a comprehensive approach not only streamlines processes but also enhances the overall customer experience, ultimately driving better outcomes for automotive retailers.
API Access
Has API
API Access
Has API
Integrations
Amazon
AutoPoint
Autosoft
CDK Global
Dealertrack DMS
ERA-IGNITE
Facebook
Google
Microsoft 365
ProMAX Platform
Integrations
Amazon
AutoPoint
Autosoft
CDK Global
Dealertrack DMS
ERA-IGNITE
Facebook
Google
Microsoft 365
ProMAX Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CitNOW
Founded
2006
Country
United Kingdom
Website
www.citnow.com
Vendor Details
Company Name
DAS Technology
Founded
2007
Country
United States
Website
dastechnology.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
