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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Claims representatives now have the opportunity to work hand in hand with policyholders like never before. Engaging policyholders more thoroughly in the claims process not only enhances customer satisfaction but also helps in lowering the expenses associated with claims handling. Today’s policyholders anticipate a high standard of service that aligns with their schedules rather than the representatives'. When policyholders are actively involved throughout the entire claims process, their satisfaction with the experience tends to increase significantly. By utilizing ClaimXperience video collaboration, you can gain the advantage of "eyes-on-site" directly from your desk, allowing for effective triage and evaluation of damage severity. This increased precision enables more claims to be settled directly, eliminating the costs tied to on-site visits. Moreover, when an on-site assessment is truly required, you can ensure that the right expert is dispatched from the very beginning, thereby streamlining the process even further. Ultimately, this approach fosters a more efficient and customer-centric claims experience.

Description

Practo Insura is an innovative modular platform for property and casualty insurance, designed to manage the entire policy, billing, and claims lifecycle for insurers, managing general agents, and reinsurers. By utilizing this platform, teams can expedite the launch of new insurance products, upgrade outdated processes, ensure compliance across different states, and minimize manual tasks while alleviating operational barriers. Key functionalities of Practo Insura include: • Comprehensive policy administration covering everything from issuance to renewal • Efficient billing and payment processes, including premium billing and collections • Integrated claims management that streamlines the entire process from first notice of loss to final settlement • Advanced rating engine and quote management features • User-friendly portal for insured individuals and a consumer point of sale interface • A dedicated agent portal equipped with quote-to-bind functionalities • Robust compliance and filing workflows to facilitate state expansion and governance of rates/forms • Detailed reporting and operational analytics capabilities This platform not only enhances operational efficiency but also empowers insurance professionals to focus on delivering exceptional customer service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$50,000/year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Xactware

Founded

1986

Country

United States

Website

www.xactware.com/en-us/solutions/policyholder-self-serve/claimxperience/overview/

Vendor Details

Company Name

Practo Insura

Founded

2023

Country

United States

Website

practoinsura.com

Product Features

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Product Features

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

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