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Description
Over the years, IT Service Management has significantly transformed. Modern ITSM solutions are designed to provide comprehensive services efficiently, while also automating, standardizing, and enhancing processes, all while enabling users to access self-service options for increased independence. Clientele ITSM exemplifies these essential services. Mproof has crafted a robust and versatile software suite specifically for Managed Service Providers, allowing for a comprehensive overview of open tickets and support requests. You can easily monitor the performance metrics of your service desk team and keep tabs on your service level agreements with a holistic perspective. Sharing insights and findings is made seamless with the extensive range of reporting tools available, empowering you to take charge of your service organization effectively. With the latest iteration of Clientele ITSM, managing these tasks is now more streamlined and user-friendly than ever. This evolution signifies a pivotal moment in how IT services are delivered and managed.
Description
Discover unparalleled regulatory adaptability, independence, efficiency, and clarity that instills unmatched confidence in the regulated market. The SQL Power Suite stands out as the most powerful and persuasive Supervisory Technology solution available today. By offering exceptional flexibility, self-reliance, efficiency, and transparency, it enhances the chances of timely and effective interventions, ensuring that all stakeholders maintain utmost assurance in the regulated environment. Tailored specifically for Financial Regulators, SQL Power’s Financial Supervision platform aims to streamline and automate every facet of financial oversight. This highly customizable platform enables the automation of various processes, including all requests, license applications, renewals, financial reporting, payment collection, and investigations, all accessible via a user-friendly web portal. With SQL Power, regulators can navigate their responsibilities with newfound ease and efficiency, ultimately transforming the landscape of financial supervision.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mproof
Founded
1997
Country
The Netherlands
Website
www.mproof.com/clientele-itsm/
Vendor Details
Company Name
SQL Power Group
Founded
1988
Country
Canada
Website
www.sqlpower.ca
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
