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Description
Cloodo WhatsApp is a platform that combines all the features you need to improve your business, simplify operations and create a superior customer experience. Some of the main features include:
1. Customer Interaction: Manage customer conversations and provide excellent service.
2. Sales Enhancement: Find and guide new customers by using their data.
3. Cross-selling and Upselling : Offers products based upon customer preferences in order to increase sales.
4. Customer Engagement: Provides an easy platform for communication with customers.
5. Team Communication: Provides useful customer insights for better planning.
6. Communication Center: Manages all customer interactions and support in a single place.
7. Contact Import: Adds new contacts automatically.
Cloodo WhatsApp is a CRM that uses WhatsApp to improve customer relations and increase sales.
Description
Kanal is an innovative automation platform for WhatsApp that aims to elevate your messaging approach into a powerful tool for generating sales. This platform enables businesses to fully leverage WhatsApp's capabilities to effectively connect with potential customers, convert leads into sales, and streamline their customer service processes.
Among its standout features are:
Smart Campaigns: Initiate focused WhatsApp campaigns specifically designed to meet customer preferences, enhancing engagement through tailored messaging.
Automations: Ensure round-the-clock immediate responses and develop personalized scenarios to create unique customer experiences at scale.
Multi-User Collaboration: Enhance teamwork and customer service strategies through improved communication among team members.
Custom Conversations: Tailor interaction flows to resonate with your brand's identity and the specific journey of your customers.
Comprehensive Reporting: Access detailed insights on how campaigns are performing along with metrics related to customer engagement and return on investment.
Chatbot Integration: Streamline the handling of common queries while offering prompt assistance.
QR Code Generator: Effortlessly produce and distribute WhatsApp contact information for easier customer access.
Kanal not only simplifies the messaging process but also empowers businesses to build stronger relationships with their audience.
API Access
Has API
API Access
Has API
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Pricing Details
$12
Free Trial
Free Version
Pricing Details
$49/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cloodo
Founded
2001
Country
United States
Website
Cloodo.com
Vendor Details
Company Name
Kanal
Founded
2024
Country
France
Website
www.getkanal.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
