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Average Ratings 0 Ratings
Description
CoScreen enables multiple team members to share and edit application windows simultaneously on a joint desktop.
Key features:
- Crystal-clear audio and video chat
- Multi-user screen sharing of any desktop or browser app with one click
- Multi-user editing of shared windows using mouse and keyboard, 2-3x lower latency than Zoom, Slack, and Microsoft Teams
- See who from your team is online and call them with one click
- Integrate CoScreen with your favorite apps like Slack, VS Code, IntelliJ, and other JetBrains IDEs
- Enterprise-grade compliance and securely encrypted connections
At CoScreen, our mission is to help teams and organizations work together more seamlessly and effectively than ever before. We empower teams like yours to become more productive without getting burned out or video chat-fatigued - no matter if you work fully remotely, co-located, or hybrid.
Top use cases: Team standups, 1:1s, sprint demos, pair programming, coding interviews, employee onboarding, incident management, incident response, and many more...
Description
Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.
API Access
Has API
API Access
Has API
Integrations
ChatBeacon
Chatra
Cisco Webex
Drift
Google Calendar
Google Chrome
Intercom
LiveChat
Olark
Re:amaze
Integrations
ChatBeacon
Chatra
Cisco Webex
Drift
Google Calendar
Google Chrome
Intercom
LiveChat
Olark
Re:amaze
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CoScreen
Founded
2020
Country
United States
Website
coscreen.co
Vendor Details
Company Name
Median
Founded
2017
Country
United States
Website
www.hellomedian.com
Product Features
Code Collaboration
Audio Conferencing
Chat / Messaging
Code Review
Discussion Threads
IDE Integration
Remote Control
Remote Pair Programming
Screen Sharing
Video Conferencing
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Incident Response
Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording